At AUREON, we believe in complete transparency. Review our policies to understand how we protect your business, data, and investment.
Last Updated: October 22, 2025
AUREON is committed to providing exceptional web design and digital marketing services with complete transparency, integrity, and respect for your business. These policies ensure we maintain the highest standards of service delivery and client satisfaction across New Zealand, Australia, and the South Pacific region.
How we protect your information
AUREON collects information to provide exceptional web design and digital marketing services. We collect:
We use collected information to:
We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits. Your data is stored securely and never sold to third parties. We comply with New Zealand Privacy Act 2020 and Australian Privacy Principles (APPs).
You have the right to:
Our websites use cookies and similar technologies to enhance user experience, analyze website traffic, and provide personalized content. You can control cookie preferences through your browser settings. We use Google Analytics and other analytics tools to improve our services.
Privacy Questions?
Contact our privacy team at [email protected]
Agreement between AUREON and clients
By engaging AUREON for web design, development, or digital marketing services, you agree to these terms. Services include but are not limited to: website design and development, SEO optimization, content creation, digital marketing, hosting, maintenance, and consulting services across New Zealand, Australia, and the South Pacific region.
Clients must:
AUREON guarantees professional, high-quality work that meets industry standards. We commit to:
AUREON is not liable for: loss of business revenue, data loss due to third-party services, outcomes of SEO campaigns (rankings not guaranteed), third-party service failures, or issues arising from client-provided content. Our liability is limited to the total amount paid for services.
Either party may terminate services with 14 days written notice. Upon termination, client pays for all completed work. AUREON retains the right to terminate services immediately for non-payment, breach of terms, or illegal activities.
These terms are governed by the laws of New Zealand. Disputes will be resolved through good faith negotiation or, if necessary, through arbitration in Auckland, New Zealand.
Questions About Terms?
Contact us at [email protected]
100% satisfaction guarantee
We stand behind our work with a 100% satisfaction guarantee. If you're not satisfied with our services, we'll make it right or provide a refund according to the terms below.
Request refunds by emailing [email protected]. Refunds processed within 10 business days to original payment method.
Risk-Free Investment
Your satisfaction is our priority. We work with you until you're thrilled with the results.
Invoices due within 7 days. Late payments incur 2% monthly interest. Work may be paused for overdue accounts beyond 14 days.
Client Ownership: Upon full payment, clients own all custom designs, code, and content created specifically for their project.
AUREON Portfolio Rights: We reserve the right to showcase completed projects in our portfolio, case studies, and marketing materials unless otherwise agreed.
Third-Party Assets: Stock images, fonts, plugins, and frameworks remain property of their respective owners with appropriate licenses.
Code Framework: Proprietary AUREON frameworks and tools remain our intellectual property but client receives perpetual usage rights for their project.
Our policies are designed to protect both your business and ours. If you have any questions or need clarification, our team is ready to assist you.
Privacy Concerns
[email protected]Legal & Terms
[email protected]Billing & Refunds
[email protected]Partnerships
[email protected]Ready to get started with confidence?
Last Updated: October 22, 2025 | AUREON © 2025 | All policies subject to change with notice